We have found that many of our clients use MonsterCommerce for their on-line shopping cart systems.  In order to allow clients to communicate orders to us more efficiently, we have implemented an electronic order import feature specifically for Monster Commerce users.  This will allow Monster Commerce customers to export orders from their shopping cart system, via Monster's DataPort utility, then upload that order file to our secure Fulfillplus FTP site.  The Fulfillplus Order processing software polls the FTP site at regular time intervals, and when it sees a file, it imports the order data directly into our order processing and inventory control software  The advantage to this new process is time, cost savings and data accuracy since we don't have to re-key orders that are faxed or emailed to us.  This new process all us to import your data directly.  It doesn't however guarantee that you did not mis-type the order, so we recommend that you check your data and internal processes on a regular basis.

If you are a Monster customer and would like to utilize this cost saving process, below are step-by-step instructions on how you can set your system up to communicate directly with FulfillPlus.

Step 1:  Be sure you have the DataPort Software, which is offered by Monster Commerce.  If you are unsure, contact your Monster Commerce representative.  The software installs to your desktop and allows you to download and upload data to and from your Monster store.  It's a great utility for managing your storefront data and images.

Step 2: Within the Dataport software, select Orders from the Download Menu
 

Step 3: When the Orders menu comes up, you will need to specify a date range to pull orders from.  If you plan to upload orders every day, you would make the starting and ending date the same.  If it is a Monday and you may want to make the start date the Saturday before and ending date Monday in order to capture orders from the weekend.

Once the date range is set, select Custom Format from the Formats section, then click on the in the upper right corner.  This will initiate the download process

Step 4: At this point, Monster requires you to enter your Dataport password.  If you don't know it, contact the Monster Support line at (800) 353-6582.

Step 5: Once your password is accepted, a Custom Order Formatting screen will appear.  You will need to define a saved format that you can load each time you enter.  We named our format Fulfillplus, as shown below.   You should see all the available fields on the left under Used Fields.  The system assumes you want to use every field, but you do not.  You will go down the list and remove all the fields you don't wish to send to Fulfillplus.

Step 6:  Remove all the fields except the ones shown below.  You will also need to make sure that the fields are listed in the EXACT same order as they are below.  If you remove all the unnecessary fields, the fields left should already be in propper order, but you'll want to double check just to be on the safe side.  Once you have the Used Fields list completed, you should SAVE the format.  Once saved, you will be able to load that format each time you do an upload.

Step 7:  The final step is to select the Create Export button at the bottom right.  This will launch a window that asks you to name your file.  The format we would like you to use is:

ABC_order_MMDDYYY.csv

ABC = your 3 digit customer number assigned to you by Fulfillplus.
If you don't know your number, contact us at 713-861-0427.

The CSV file is the file you will FTP to the Fulfillplus site.  Contact your Fulfillplus representative to get FTP directory addresses and passwords to upload your file.